FAQ and Support


Frequently Asked Questions

 


 ·  I’m unable to Login into LMS, what should I do?

ü Kindly recheck whether your username and password entered is correct. If entered username and password is correct, then please try resetting the password by using forgot password functionality.

 

·      My username and password is correct but I’m unable to Login in LMS, the error message says ‘’your account is inactive’’, what should I do?

ü If the error message says ‘’your account is inactive’’ then please contact LMS support team via mail at lms-support@abcfortech.com our team will help you.

 

·    I’m unable to access the next sections/videos, what should I do?

ü Kindly wait for the section to be active, as per the schedules the sections will be unlocked for you. Training instructor shall keep the course participants informed of the schedule.

 

·    I want to change my password for LMS. what should I do?

ü Kindly login to LMS, click on Learner button at the top, click on My info and update your password.

 

·     I want to compare my course progress with others, what should I do?

ü Kindly login to the LMS, click on Progress and you can click on gamification at the bottom and compare your course progress with others.

 

·   I have subject related doubt, how can I get it clarified?

ü Kindly login to the LMS, click on discussions, click on doubt clarification and comment your doubt, course Instructors will resolve your doubt as soon as possible.

 

ABC Support

 

For any other information or doubts regarding LMS platform, kindly email us at lms-support@abcfortech.com and our team will help you.